Rules & Safety

Wristbands are Required

Wristbands are required and must be visible at all times when using facility areas that require proof of admission. Wristbands are also required for all programmed areas. If you have a monthly or annual play pass, you are required to present your membership card to receive your wristband each time you use the facility. Daily pass purchasers will receive a wristband at the time of purchase.

Child Supervision

Age RangeRequirement
Less than 8 Years OldMust be within arm’s reach of a responsible guardian 16 years of age or older at all times.
Ages 8 & 9Need to have a responsible guardian of 16 years of age or older in the facility
10 Years or OlderCan be in the facility unsupervised

Weight room

Youth ages 13 and up are welcome to use the weight room upon successful completion of our Smart Start program. Youth ages 13- 15 must be supervised by an adult.

Tree House

  • Children 12 and under are allowed to use the Jungle Play Place
  • No wristband is require for this area
  • Adults are not required to purchase a wristband to supervise their children
  • Parental supervision is required at all times
  • Socks are mandatory

Family Change Rooms

We have reserved the family change rooms for parents accompanying children under the age of 8 as well as anyone needing assistance in the change room. There are changing tables to assist families with young children. Children and families over the age of 8 years not requiring assistance should use the appropriate change room.

Unacceptable Behaviours

These behaviours will not be tolerated and will result in your removal from the facility and possible banning.

Verbal abuseDrugs/alcohol
Bullying/harassmentSuspicious behaviour
Sexual activity/inappropriate touchingIntentional contamination